Privacy Policy
The short version
We collect the details you give us to market your business (or, if you contacted a business through one of our pages, the details you chose to send them). We use that information to provide the service, we don't sell it, and you can ask us to show or delete it at any time by emailing hello@stickypostings.com.
Who we are
Sticky Postings is an Australian service that creates and runs advertising for small local businesses, and hosts a simple contact page for each business at stickypostings.com/<business>.
What we collect
- Business customers (the advertisers): business name, trade/industry, service area, services, email, phone, website, promotional details, and any notes or photos you provide in our forms.
- People who contact a business through one of our pages: the name, phone number and job details you choose to submit with a quote request, and which action you tapped (call, text or quote) so the business knows how you reached them.
- Technical basics: standard web logs (IP address, browser type, pages viewed) used for security, rate-limiting and to keep the service working. We don't run invasive tracking and we don't build advertising profiles of visitors.
How we use it
- To generate ad campaigns and creative for the business that asked for them (form details are processed by trusted AI content-generation providers to write and illustrate the ads).
- To host each business's contact page and route the leads it collects to that business by phone, SMS or email.
- To run the advertising a business asks us to run on platforms such as Google, Facebook/Instagram or TikTok — only as directed, using the business's own ad accounts where connected.
- To operate, secure and improve the service, and to contact our customers about their account.
What we share (and don't)
- We never sell personal information.
- Lead details go to the business you chose to contact — that's the point of the page.
- We use a small set of service providers to run the platform: cloud hosting and content delivery, a managed database, AI content generation, email/SMS delivery, and the advertising platforms a business connects. They receive only what's needed to do their job. Some providers store data outside Australia (including Japan and the United States); we choose reputable providers that maintain strong safeguards.
- We may disclose information if the law requires it.
Ad platform connections
If a business connects its Facebook, Google or TikTok ad account to Sticky Postings, we access that account solely to create, manage and report on that business's own campaigns, as directed by the business. We don't use platform data for any other purpose, and access can be revoked at any time from the platform's settings or by contacting us.
Keeping and deleting your data
We keep account and lead data while an account is active and for a reasonable period afterwards for record-keeping, then delete or de-identify it.
To access, correct or delete your data: email hello@stickypostings.com with the subject "Data request". We'll confirm and action deletion requests within 30 days. This is also the data-deletion contact for any platform login or connection (for example, Facebook).
Security
Data is transmitted over HTTPS, stored with a managed database provider using industry-standard protections, and secret keys are kept server-side. No internet service can promise perfect security, but we keep the surface small and the safeguards current.
Cookies
We use only what's needed for the site to function. No third-party advertising cookies are set on stickypostings.com.
Requests from public authorities
If a government or public authority requests access to personal data we hold (including any data received from advertising platforms such as Meta), we will: review the legality of the request before responding; challenge the request if we consider it unlawful or overbroad; disclose only the minimum information necessary to comply with a valid request; and document the request, our legal assessment and our response. To date we have not received any such request.
Complaints & contact
Questions or complaints: hello@stickypostings.com. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Changes
If we change this policy we'll update this page and the effective date above.